Effective Date: [01/03/2025]

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Thank you for shopping with AroRaj. We want to ensure a smooth and pleasant shopping experience for all of our customers. Please read the following Shipping and Delivery Policy to understand how we handle shipping and delivery of your orders.

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1. Shipping Locations

A. We currently ship globally:

B. Feel free to send your queries about shipping options to our support department.

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2. Order Processing Time

• Orders are typically processed within [3-4 business days] after receiving your order.
   

• Please note that order processing times may vary during peak seasons, holidays, or promotions. We will notify you if there are any delays in processing your order.
   

3. Shipping Methods and Delivery Time

We offer the standard shipping method.

• We offer the standard shipping method. Delivery times are estimates and may vary depending on your location and external factors (e.g., weather, customs delays, etc.). We do our best to ensure timely delivery, but please note that delivery times are not guaranteed.
   

4. Shipping Costs & Tax

• All products we ship are included the shipping cost and tax.

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4. Tracking Number

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. If you do not receive a tracking number, please contact our customer service team.

 

If you are unsure whether we ship to your address, please reach out to our customer service team.

 

5. Damaged or Lost Shipments

While we take great care in packaging and shipping your order, sometimes things can go wrong during transit. If your package is lost or damaged during shipping, please contact us immediately.

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We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. If the issue is related to a damaged product, please refer to our Cancellation and Refund Policy for instructions on how to proceed.

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6. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. AroRaj is not responsible for any delays or issues caused by incorrect or incomplete addresses provided during checkout.

 

If you notice an error in your shipping address after placing an order, please contact us immediately at [aroraj.store@gmail.com]. We may be able to make corrections if the order has not yet been shipped.

 

7. Contact Us

If you have any questions or concerns regarding shipping and delivery, please feel free to contact our customer service team at:

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AroRaj
Email: [aroraj.store@gmail.com]
Phone: [+91 8368308244]
Address: [G-33 Vasant Enclave, Vasant Vihar, New Dehi - 110057]